TERMS
AND CONDITIONS
1. Please read through the Terms & Conditions and fill in all the relevant information before signing the contract.
2. Return the form as soon as possible either by email or by post. Your booking will only be confirmed once the signed Booking Form and the payment have been received by the restaurant.
3. Bookings of 8-9 guests:
A minimum spend of £50 per person is required to be prepaid by the end of your provisional booking time. The minimum spends for no shows and bookings cancelled less than 24 hours before the agreed arrival time is not refundable. If the minimum spend is not reached, the remainder of the minimum spend, as well as the 15% service charge will need to be paid on the day. The payment must be paid by cash or card only.
4. Bookings of 10+ guests:
A deposit of £50 per person is required to be prepaid by the end of your provisional booking time. The deposit for no shows and bookings cancelled less than 72 hours before the agreed arrival time is not refundable, also as a final number of guests must be fully
confirmed by then.
5. Bottomless Brunch and Sharing Dinner bookings:
A deposit of £30 per person is required to be prepaid by the end of your provisional booking time. Bookings cancelled less than 48 hours before the agreed arrival time are not refundable.
6. Private parties:
All deposits requested for private dining reservations are 50% of the agreed minimum spends as well as a £150 non-refundable admin fee which are required to be prepaid by the end of your provisional booking time or on the agreed date set by the Events Manager. Bookings cancelled less than 10 business days prior to the scheduled event or in case of no-show, the deposit will NOT be refunded. If the minimum spend is not reached, the remainder of the minimum spend, as well as the 15% service charge will need to be paid on the day. The payment must be paid by cash or card only.
7. Deposits:
All the deposit and the minimum spend payments can be made via bank transfer, link or in person at the restaurant.
8. Please note: For all bookings a discretionary service charge of 15% will be added to your final bill.
9. Bocconcino restaurant does not accept any responsibility for loss or damage to any item of equipment, furniture or any other property brought onto the premises by the clients or their agents.
10. In case of a cancellation or no show, you will be responsible for any costs incurred by any outside entertainment organized by Bocconcino restaurant on your behalf, as per cancellation policies imposed by any entertainment company.
11. All food, beverage and room hire costs are inclusive of VAT.
12. The minimum spend does not include the 15% service charge. In other words, service charge cannot be calculated into a minimum spend, unless otherwise agreed by the Events Manager prior to the event.
13. Please inform us as far in advance as possible, if you or any member of your party has any allergies. Should a member of the party have an allergic reaction to any dish or beverage, and staff members were not made aware of any allergies prior to the event, Bocconcino restaurant will not be held responsible.
14. No food, wine, beer, or spirits may be brought into Bocconcino restaurant by the client or client’s guest for consumption on the premises unless prior consent has been obtained in writing and corkage/ additional fee has been agreed.
15. Force majeure. In the eventuality of a natural disaster (fire, flood, power cut, hurricane, etc.), where Bocconcino Restaurant should suddenly close, we will refund your deposit. However, Bocconcino is not liable to pay any compensation under these circumstances.
16. Bocconcino reserves the right to refuse admission or to remove any guest who is acting intoxicated or disorderly. The restaurant does not take responsibility If deemed necessary, it will not be the Duty Manager's responsibility to call the Emergency Services
17. No unauthorised photographers are allowed in the premises at any time, unless prearranged with the Events Manager. The Events Manager will need to be notified 72 hours prior to the event. The client will need to state where the photographs will be used and seen.
18. Bocconcino restaurant must be notified of any complaints by letter or email within seven days of your event. After the stated period, it will be at the General Manager’s discretion to take any complaint into consideration.
19. You will be held responsible for any damages to the furniture or fittings at Bocconcino restaurant if caused by any of the event guests.
20. Bocconcino restaurant reserves the right to change the prices of food and drinks without prior notice. Unless the prices have been stated on the final confirmation email.
2. Return the form as soon as possible either by email or by post. Your booking will only be confirmed once the signed Booking Form and the payment have been received by the restaurant.
3. Bookings of 8-9 guests:
A minimum spend of £50 per person is required to be prepaid by the end of your provisional booking time. The minimum spends for no shows and bookings cancelled less than 24 hours before the agreed arrival time is not refundable. If the minimum spend is not reached, the remainder of the minimum spend, as well as the 15% service charge will need to be paid on the day. The payment must be paid by cash or card only.
4. Bookings of 10+ guests:
A deposit of £50 per person is required to be prepaid by the end of your provisional booking time. The deposit for no shows and bookings cancelled less than 72 hours before the agreed arrival time is not refundable, also as a final number of guests must be fully
confirmed by then.
5. Bottomless Brunch and Sharing Dinner bookings:
A deposit of £30 per person is required to be prepaid by the end of your provisional booking time. Bookings cancelled less than 48 hours before the agreed arrival time are not refundable.
6. Private parties:
All deposits requested for private dining reservations are 50% of the agreed minimum spends as well as a £150 non-refundable admin fee which are required to be prepaid by the end of your provisional booking time or on the agreed date set by the Events Manager. Bookings cancelled less than 10 business days prior to the scheduled event or in case of no-show, the deposit will NOT be refunded. If the minimum spend is not reached, the remainder of the minimum spend, as well as the 15% service charge will need to be paid on the day. The payment must be paid by cash or card only.
7. Deposits:
All the deposit and the minimum spend payments can be made via bank transfer, link or in person at the restaurant.
8. Please note: For all bookings a discretionary service charge of 15% will be added to your final bill.
9. Bocconcino restaurant does not accept any responsibility for loss or damage to any item of equipment, furniture or any other property brought onto the premises by the clients or their agents.
10. In case of a cancellation or no show, you will be responsible for any costs incurred by any outside entertainment organized by Bocconcino restaurant on your behalf, as per cancellation policies imposed by any entertainment company.
11. All food, beverage and room hire costs are inclusive of VAT.
12. The minimum spend does not include the 15% service charge. In other words, service charge cannot be calculated into a minimum spend, unless otherwise agreed by the Events Manager prior to the event.
13. Please inform us as far in advance as possible, if you or any member of your party has any allergies. Should a member of the party have an allergic reaction to any dish or beverage, and staff members were not made aware of any allergies prior to the event, Bocconcino restaurant will not be held responsible.
14. No food, wine, beer, or spirits may be brought into Bocconcino restaurant by the client or client’s guest for consumption on the premises unless prior consent has been obtained in writing and corkage/ additional fee has been agreed.
15. Force majeure. In the eventuality of a natural disaster (fire, flood, power cut, hurricane, etc.), where Bocconcino Restaurant should suddenly close, we will refund your deposit. However, Bocconcino is not liable to pay any compensation under these circumstances.
16. Bocconcino reserves the right to refuse admission or to remove any guest who is acting intoxicated or disorderly. The restaurant does not take responsibility If deemed necessary, it will not be the Duty Manager's responsibility to call the Emergency Services
17. No unauthorised photographers are allowed in the premises at any time, unless prearranged with the Events Manager. The Events Manager will need to be notified 72 hours prior to the event. The client will need to state where the photographs will be used and seen.
18. Bocconcino restaurant must be notified of any complaints by letter or email within seven days of your event. After the stated period, it will be at the General Manager’s discretion to take any complaint into consideration.
19. You will be held responsible for any damages to the furniture or fittings at Bocconcino restaurant if caused by any of the event guests.
20. Bocconcino restaurant reserves the right to change the prices of food and drinks without prior notice. Unless the prices have been stated on the final confirmation email.